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Business Analyst (SIO)

As a key member of the Customer Marketing Group (CMG), you will conduct business analysis of both internal and external database such as Marketing & Campaign Sales tracking analysis, Customer & Agent profile analysis.

You will assist in developing and supporting Data Warehouse activities, which include:

  • Develop SQL Script for Report Extraction & UAT
  • Develop documentation for the local deployment of the CRM solution, which includes change management, UAT, and procedures for updating.
  • Support CMG Marketing initiatives
  • Design and specify data requirements for marketing campaigns for clients as required. Provide support and assistance as required to clients in structuring their marketing activities
  • Support Marketing campaign operations such as campaign list extractions, segmentations as per specified in the Marketing Plan

Pre-requisites:

  • Diploma / University graduate from a technical or business discipline with at least 3 years' business analysis experience preferably in insurance or financial services industry
  • Highly skilled in Oracle PL/SQL programming
  • Exposure to PL/SQL tuning, SQL codes, TOAD & data warehouse tools and methodologies would be an advantage
  • A team player with good interpersonal and communication skills
  • Strategic and possess strong business acumen